Help Center
Find answers to common questions and learn how to make the most of Voxel Outpost.
Browse by Category
Safety & Parental Controls
Learn about our safety features and how to manage parental controls
- • Setting up parental controls
- • Understanding safety features
- • Blocking and reporting users
- • Managing child screen time
Friends & Communities
Making friends and joining groups safely
- • How to add friends
- • Joining gaming groups
- • Community guidelines
- • Managing friend requests
Servers & Gaming
Finding and joining gaming servers
- • Browsing servers
- • Joining a Minecraft server
- • Joining a Roblox server
- • Server rules and etiquette
Account Settings
Managing your Voxel Outpost account
- • Creating an account
- • Updating profile information
- • Changing passwords
- • Account recovery
Communication
Using voice chat and messaging safely
- • Voice chat guidelines
- • Text messaging safety
- • Reporting inappropriate content
- • Communication settings
Technical Support
Troubleshooting common issues
- • Connection problems
- • Audio/video issues
- • App installation
- • System requirements
Installed App Not Updating?
Use these steps if the installed PWA looks broken or does not reflect the latest release.
Try this first
- 1. Open the account menu and choose `Check for Updates`.
- 2. If a new version is ready, use `Reload Now` from the update prompt.
If the app still looks broken
- 1. Open `Profile & Settings`.
- 2. Find the `App Recovery` section.
- 3. Choose `Reset App` to clear cached app files and local app data.
Last resort
- 1. Uninstall the app from your device.
- 2. Open Voxel Outpost in your browser.
- 3. Confirm the site is working, then install it again.
Still need help?
Can't find the answer you're looking for? Our support team is here to help you and your family.